Account Identification Requirements



As per licence conditions imposed by the Northern Territory Racing Commission, acceptable identification must be received within 90 days of opening your account and prior to any withdrawals being requested against your account.

To register your account, Canbet must have received legible copies of identification to the value of 100 points, as per the table below.

Once your account is registered you may request payments online, via the My Account section, or over the telephone by calling the Customer Services Team .

Note: Where you are using a credit card on your account, Canbet must receive a legible copy of both sides of the credit card (25 points). This can be used towards the 100 points of identification.

Important security for your protection: Please cover the middle eight digits on the front of the credit card and statement and cover the CCV (last three digits) on the signature panel.

To ensure that we receive clear copies of your verification documents, we recommend that you scan and email your documents to us.

Should the copies be illegible, you will be asked to re-submit your identification until all details are clearly legible. (Note: Copies of licence and credit cards should be enlarged to 200% and lightened prior to faxing.)

Copies of identification documents can be faxed, to 03 9948 9885 (International fax +61 3 9948 9885), scanned and emailed to mail@canbet.com or mailed to:

Canbet
GPO Box 531,
Melbourne 3001
VIC, Australia

Please note that you will only be required to supply this information once. However, if you register additional cards on our system we will require copies of these cards as well.

We reserve the right to hold funds for 60 days if we are not satisfied with the identification details received from the client.


100 POINTS OF IDENTIFICATION

Points

Document Type

70 points

Passport, Birth Certificate or Citizenship Certificate
Note: only one item can be used from this category.

40 points

Your name, photograph and signature on:
Driver's Licence, Public Service Identification Card; Social Security Identification Card; Tertiary Student Identification Card.

35 points

Your name and address verified by:
Current or recent employer; Security Document; Mortgage; Land or Council Rates; Land Title Records.

25 points

Your name on:
Medicare Card; Mastercard; VISA Card.

25 points

Your name and address verified from:
Electoral Roll; Landlord; Public Utility Records or Driver's Licence that does not have a photo.

25 points

Your name and address from:
Trade or Professional Membership Records; Educational Records.

25 points

Your name, address and phone number verified from the latest copy of the directory plus phone contact on that number.